Contare will only accept returns subject to the following conditions;
The customer must notify Contare in writing of their intention to return goods and the return MUST be accompanied by an authorisation number issued by Contare in writing before such return will be accepted. Please send to firstname.lastname@example.org
Claims for short deliveries and or damaged goods must be made within 48 hours of receipt of goods.
All goods must be returned to Contare within 14 days of the receipt by the customer.
Goods returned must be accompanied with a copy of the relevant invoice, as well as the Contare authorisation number.
If there is any missing item/s in the order, the customer must notify Contare via email of missing goods.
Whilst every effort is made to ship goods as ordered, it is the responsibility of the customer to inspect all goods upon receipt, including deliveries to third parties to verify styles, colours and sizes are as per ordered.
Goods sent as ordered are not returnable under any circumstances unless incorrect style, incorrectly sized or damaged goods have been received by the customer. We will not refund your purchase if you change your mind.
Goods returned must be in the original condition as sent, this includes the garment bag being unmarked or they will not be accepted for credit.
When you place an online order with Contare you are entering into a contract between you as a single entity, the company or organisation you represent and Cotnare. By placing your order you agree to be bound by our Terms and Conditions.