Returns Policy Wholesale

Contare will only accept returns subject to the following conditions;

The customer must notify Contare in writing of their intention to return goods and the return MUST be accompanied by an authorisation number issued by Contare in writing before such return will be accepted. Please send to orders@contare.com.au
Claims for short deliveries and or damaged goods must be made within 48 hours of receipt of goods.

All goods must be returned to Contare within 14 days of the receipt by the customer.

Goods returned must be accompanied with a copy of the relevant invoice, as well as the Contare authorisation number.

Returns by mail to:

Contare Returns
Locked Bag 7003
Marrickville NSW 1475 Australia

If there is any missing item/s in the order, the customer must notify Contare via email of missing goods.

Whilst every effort is made to ship goods as ordered, it is the responsibility of the customer to inspect all goods upon receipt, including deliveries to third parties to verify styles, colours and sizes are as per ordered. 

Goods sent as ordered are not returnable under any circumstances unless incorrect style, incorrectly sized or damaged goods have been received by the customer. We will not refund your purchase if you change your mind.  

Goods returned must be in the original condition as sent, this includes the garment bag being unmarked or they will not be accepted for credit.

When you place an online order with Contare you are entering into a contract between you as a single entity, the company or organisation you represent and Cotnare. By placing your order you agree to be bound by our Terms and Conditions.

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is the flagship brand of Contare Pty Ltd. An Australian family business with five decades of experience in producing the very best quality sleepwear.

Every product decision is made with comfort in mind. We know the importance of sleeping comfortably and our 100% cotton garments are nothing short of slumber in style.

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CONTARE PTY LTD.
P: 02 8488 8200
14 RICH ST 
MARRICKVILLE NSW 2204

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